Information for the connected business professional
Header image

Security research firm Sophos just released a new Security Threat Report with “grim irony:” more companies now allow their employees unfettered access to social networks, while spam and malware attacks rose dramatically over 2009. The Ars Technica article detailing the report, ”Firms worry about social networks, but don’t block access,” says that most companies express concern over these attacks, which means educating employees and applying “social security” methods are crucial. The growth in malware attacks was prompted in part by the ease with which users click links and download unknown files “with abandon,” and this is exactly the reason why companies need to have strong and secure social media usage policies in place. Facebook has taken some steps, partnering with McAfee to counter threats both on site and on users’ computers. At the end of the day, it comes down to the individual user, navigating through the precarious social universe with one finger ready to hit ESC.

Sam Hartman, Feb. 18, 2010

Note: Post not sponsored.

Instead of avoiding social media and missing out on its potential for business leads, networking connections, and customer engagement–for fear of the data security issues–organizations need to establish a strong security strategy that includes employee training. Read the moral of the story here.  

While acknowledging the potential for phishing and other cyber attacks in social media settings, they also point out that despite the continual threats to online banking, it is not only still being used but that use is growing. The key seems to be a comprehensive security strategy that includes employee training not as an afterthought, but as a key component of the plan. By acknowledging the human factor being the weakest link in any information security situation, proper planning allows them to fully utilize and benefit from great social media networking.

Melody K. Smith, Feb. 19, 2010

Note:   Post not sponsored.

Project Honey Pot was created with one goal in mind: to stop spammers. Its software is necessary today, as more and more professionals turn to the web for the majority of their communication, opening the door to spam, malware attacks, and viruses. At the core is education: educating employees about the links they click on, the “friends” they might add, and granting to access to people and applications they trust. “Don’t Click That! Social Networks a Hacker’s Delight” points out the huge growth companies can experience through social media usage – growth that shouldn’t be stifled by security concerns. Spreading the world through social media can be great for sales, and many consumers now look to Facebook Pages or Twitter posts for brand updates (the DellOutlet Twitter account secured more than $2 million in sales in 2009). In short, be smart and skeptical when traversing the social stratosphere.

Wrap-up: While not highlighted in the article, MySpace, with its customizable HTML layouts, make it particularly vulnerable to malware and phishing links.

Sam Hartman, Feb. 17, 2010

Note: Post not sponsored.

Google is getting personal … in its searches of social media, that is.

The Internet search giant has announced that users may, with a few tweaks to their profiles, see search results related to friends, co-workers and other members of their social media network on sites such as Twitter. “We think there’s tremendous potential for social information to improve search, and we’re just beginning to scratch the surface,” said Google in blog post cited on CNN.com. There is a catch, however. “Many of Facebook’s roughly 350 million users responded to Google’s addition of results from the site by tightening their privacy settings,” says the CNN report. As a result, only information that Facebook users choose to make public is accessible. On the other hand, should Facebook users wish to make more information public, they can also loosen their privacy controls.

John Sniffen, Feb. 17, 2010

Note: Post not sponsored.

Should we Trust Google Buzz?

February 16th, 2010 | Posted by Jessica Bratcher in Buzz | Features | security - (0 Comments)

Customer complaints led to some drastic changes in Google’s Buzz, says a recent Sunday Morning Herald article.  The results should make businesses pay closer attention to its evolution. Users claimed they didn’t have enough control with the Gmail social media application, so Google listened and quickly responded. Users didn’t like their friend lists becoming public and others were concerned about having so little power over who followed them. Now, a Google spokesperson said, there will be a stricter profile setup step and users will be notified when someone is following them, much like Twitter. These rapid changes should serve as a notice to businesses planning to use Buzz as a marketing tool like Facebook and Twitter. This newborn is evolving and you need to stay on top of it to get the most from your next social media campaign, but keep a close eye on privacy and security concerns.

Patrick Roland, Feb. 16, 2010

Note: Post not sponsored.

Be smart with your postings, a recent PCWorld article urges social network users. The story claims 53 percent of employers polled use sites like Facebook to get background information on job applicants. In addition, 28 percent of those employers also claimed to have fired an employee due to content on a social networking page. Whether you are a job-hunter or an employee intent on keeping a job, the article recommends people, “make sure you are using this resource to your advantage by conveying a professional image and underscoring your qualifications”. Something as simple as removing questionable posts and photos is a wise idea that may help you land that next job or keep one during this uncertain economic time.

Patrick Roland, Feb. 16, 2010

Note: Post was not sponsored.

If you are having a difficult time deciding what is and is not appropriate for workplace social media, you are not alone, says an investmentnews.com article. While many companies realize the bountiful business and PR opportunities sites like Facebook, Twitter and LinkedIn offer, it is difficult to know where to set employee limits. The article details how the financial advising world is thoughtfully tackling this difficult question, and while no two businesses are the same, the lessons from this piece are applicable in practically all realms. Since social media happens in real-time and cannot be pre-approved, the financial advisory board is expected to recommend guidelines encouraging common sense, flexibility and a professional voice with all social media communications. Clearly, the way businesses communicate is changing and the best plan is to layout a sensible set of ground rules to keep the face of your business blemish-free. 

Patrick Roland, Feb. 12, 2010

Note:   Post was not sponsored.

While keeping its lips sealed about a grand vision, Google seems to be slipping—one toe at a time—into the social media pool. A summary of its recent announcement of a Social Search and Personalization option has many computer users excited about its possibilities, but should also make people a little suspicious.

The truth about Google’s leap into social media isn’t nearly as dramatic as the buzz makes it sound. People will not be replacing their carefully crafted Facebook profile for a Google version. And they will not start updating friends on their daily details with a Googlized Twitter.

At least not yet. Google’s new Social Search and Personalization option aims to help keep one’s online social life a little more focused. The powerful search engine will begin offering an ability to narrow search results to only include social media posts from friends. In addition, a CNN report claims the company will also announce features that, “would allow Facebook-style status updates, as well as pinging when users post something to affiliated sites like YouTube or Picasa.” The end product, it seems, will be a one-stop-shop for collecting all social media data.

However, Google starting its own social media outlet doesn’t seem too farfetched. At first glance this does sound like a massive time saver that will keep people from constantly juggling their Facebook, Myspace, Twitter, LinkedIn and other social media accounts. However, some wonder whether Google should be trusted. One such person, PC World’s David Coursey voiced his skepticism in a recent piece for the tech-savvy magazine. While he also sees the benefits, he worries about the sheer amount of data Google already has and will be collecting in the future. “Like many, I have been giving Google lots of information about me: E-mail addresses, Web sites, a contact list, Google voice calls, search results, the content of my Web sites and blogs, credit card numbers, Google docs, and other things I probably don’t even know about.”

This collection, he claims, is dangerous for individual privacy. He imagines a national security risk on par with 9/11 where the federal government asks Google for data much like telecom companies were once asked. The amount of personal information Google collects is staggering, and it looks like the collection will only grow with its new Social Search and Personalization options. While it does seem like a bit of an overreaction, Coursey’s concern is valid.

Our civil liberties might not be at risk, but we do live in an age of fierce online predators. Before jumping into the next trend, users should put more thought into what it means. There is no clear right or wrong answer in this debate, but Google’s new leap into social media might just encourage people to think beyond the next minute’s Tweet and look deeper into the big picture.

Patrick Roland, February 10, 2010

Note: Post not sponsored.

With all the chatter about Facebook’s privacy policies and horror stories around, Gawker’s recent article could send chills down your paranoid spine. My husband jokingly refers to Facebook as IdentifyTheft.com. I get why, but I haven’t worried about my info. After reading about how Facebook employees are so lackadaisical about user’s profile data and the extremely loose security structure around access to the data, maybe I’ll pay a little more attention to the security settings that I have control over in my chosen social medias.  I think we all need to remember that what we put into any profile of any database and/or program can and is read by others — others that maybe we weren’t planning on.

Melody K. Smith, Feb. 10, 2010

Note:   Post not sponsored.

While it is tempting to use social networking outlets like Facebook and MySpace as your personal bullhorn to the world, use that power carefully, a recent Careerbuilder.co.uk report recommends. (http://www.siliconrepublic.com/news/article/14897/cio/job-seekers-screened-online and http://topnews.net.nz/content/21766-employers-might-research-prospective-employee-social-networking-sites-careerbuilder). Over half the employers polled claimed they used online sources to perform informal background checks on potential employees. Many reported they did not hire a candidate when they found questionable photos, posts about abusing alcohol and drugs, discriminatory marks, and bashing former employers on their pages.

Fortunately, these employers also reportedly discovered positive qualities, such as the professional legitimacy of their resume, strong communication skills, and overall personality, on social networking sites that did lead to a hire. So the answer for job seekers is simple: make your social media page advertise your positive qualities and you might just have a leg up on the competition.

Patrick Roland, Feb. 2, 2010

Note: Post not sponsored.